Terms and conditions

Terms and Conditions

Terms of use of Print-materials online store (azurefilm.com) have been prepared in accordance with the Consumer Protection Act (ZVPot-UPB2), based on the recommendations of GZS and international codes for e-business, with the Law on Personal Data Protection Act (PDPA-1) and the Law on electronic communications (ZEKom-1). By using this website, the visitor (customer) agrees with the general terms and conditions. The visitor, who will enter any information, is obliged to enter only accurate and truthful data, information, materials, etc. Inaccurate and untrue information will be treated as abusive, and we will hand it over to the relevant legal department. The data obtained through the online forms and when ordering will be used only for the purposes of the Grain d.o.o. company.

E-NEWS

By entering the e-mail, the visitor becomes a guest of Print-materials and begins to receive information about promotions and new products. Instruction to unsubscribe from receiving advertisements will be prominently presented, and his request to unsubscribe will be explicitly respected.

ORDERS

The offer of items online can be changed daily, all the items online have online prices. You can order the desired items electronically via the online catalog or using a purchase order via email: info@grain.si or over the phone on the basis of the price list. Information about the contract or about the order are stored in the Grain d.o.o. company. The contract may be concluded in the Slovenian language. You can conclude the contract or the order by phone, email or online through the online store. Corrections or additions to the contract can be sent by e-mail.

STEPS OF PURCHASE

Step 1: Choose the products.

Step 2: Choose the payment method and the delivery.

Step 3: There is a list of all the items you want to order and the total amount of the purchase. The client confirms that he is aware of the conditions of ordering, otherwise it is not possible to complete the order. In this step, you can complete the order.

DELIVERY OF GOODS

Delivery of goods takes 2-10 working days - depends on the country of delivery.

RETURN OF GOODS

In accordance with the Consumer Protection Act (ZVPot) you can return your ordered items, purchased under a distance contract (which includes purchases via the Internet), without giving a reason. If you decide to withdraw from the contract, you have the right to inform us about your withdrawal, within 14 days. In this case, you must return the items that you have received immediately and no later than 30 days after notification of withdrawal.

INVOICING, PAYMENT FOR GOODS

Grain d.o.o. company issues an invoice for the ordered goods on delivery of the goods. The buyer pays ordered goods in stock on delivery (COD). Larger orders of legal entities (by quantitative and by value) can be contracted, payment must be made directly to the bank account of Grain company. Ordered goods are owned by Grain d.o.o. until the full purchase price is paid.

ORDER CANCELLATION

A user can cancel the order within 2 hours after placing the order via email or telephone.

COMPANY CARD

Grain d.o.o.
Letaliska cesta 32j, SI-1000 Ljubljana

Tel: +386 59 251 017

Davčna številka: SI94632006
Matična številka: 3369307000

Telefon: SI56 2900 0005 1471 452

INFORMATION

You review our website anonymously. We don’t collect any personal information. You voluntarily share your personal information such as name, postal address, email address and phone number when registering at our online store for correspondence, purchase or participating in online surveys, etc. Grain d.o.o. company may retain electronic messages which you have sent to the online store Print-materials (info@grain.si), send them to the maintainer of the website or to our other colleagues involved in the online store. They are used but only for internal use of Grain d.o.o. company and for continually improvement of work throughout the company.

The Grain d.o.o. company analyzes data on visits to the online store Print-materials, the statistics of daily visits, daily collection of specific files, from which country was the visitor, who picked up the file, daily. Aggregated statistics are used to improve the usability and user-friendliness on the page.

DATA PROTECTION

Your data are computer processed by us and protected in accordance with all applicable regulations. Your personal information is needed for the proper fulfillment of your order. All of your information will be kept confidential and will never be disclosed to third parties.

ARCHIVES OF DOCUMENT

We will send an e-mailed order confirmation for all of your orders. You will receive an invoice with the delivery of the shipment. All documents (records of purchases, orders, invoices, claims) are stored in the Grain d.o.o. company, Letališka cesta 32j, SI-1000 Ljubljana. Registered customer can request the copies of the documents, which he will receive by e-mail or by regular mail.